Faqs

Account & Ordering

As a premier importer and distributor, our pricing is volume-based and confidential. You must submit a [Wholesale Application] and be verified as a registered business entity to access our Partner Portal, where you can view your specific pricing tier and catalog

Absolutely. Verified business accounts may request a Curated Sample Kit containing our core Italian Waters range and select functional beverages. Please reach out to us through our official communication channels to arrange this.

Yes. We specialize in multi-unit operations. We can structure your account with a Master Parent ID for centralized billing and reporting, while assigning unique Child IDs for each individual location to manage their own local shipping and delivery schedules.

To maintain active wholesale status and tier pricing, we ask for a minimum of one order every 6 months. Accounts inactive for longer than 12 months may be archived and will require a brief re-verification process to reactivate.

We review purchasing volume quarterly. If your quarterly volume exceeds the threshold of your current tier, you will be automatically upgraded to the next discount level for the following quarter. Conversely, significant drops in volume may result in a tier adjustment

Product & Portfolio

We offer exclusivity agreements on a case-by-case basis for high-volume partners or luxury hotel groups seeking a unique hydration program. If you are interested in being the exclusive provider of Italian Waters in your region or property, please select “Strategic Partnership” on your application form
Italian Waters are sourced exclusively from protected springs in the Italian Alps and Apennines. We provide Source Traceability Certificates for all our water products, ensuring authenticity for your guests who value provenance.
Yes. We understand that storage space is premium. We offer “Hospitality Starter Pallets” which allow you to mix layers of Still and Sparkling water (same bottle size) on a single pallet to optimize your inventory turnover.
Absolutely. We provide a Sommelier Toolkit which includes tasting notes, ideal wine pairings (e.g., “Pairs well with bold reds”), and elegant copy for your printed menus. Our team can also conduct virtual staff training to teach your servers how to properly present and pour our premium waters.
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
Compare